Practitioner ethics

The Quantum Key Institute Code of Conduct.

The ethical and professional standards every certified Quantum Key Institute practitioner is held to. These are the standards QKI graduates agree to operate under for the duration of their practice — not because the law requires them to, but because the work demands it.

01 Integrity 02 Confidentiality 03 Scope 04 Care
The four pillars underneath every clause of the Quantum Key Institute Code of Conduct.
The standards

The ten principles every Quantum Key Institute practitioner operates by.

Each principle below is part of the formal undertaking certified Quantum Key Institute practitioners agree to when they receive their certification. The principles are also enforced as part of the IPHM accreditation standard that underwrites the QKI certifications.

1. Integrity

The practitioner operates honestly. Claims about credentials, methods, and likely outcomes are accurate and verifiable. Marketing language never overstates what the work can do.

2. Confidentiality

Everything a client shares stays inside the room. The only exceptions are the legal duty-of-care thresholds — immediate risk to self or others — and these are explained to the client at the start of the relationship.

3. Scope of practice

The practitioner works inside what their training equips them for. Clients whose situations require specialist care — medical, psychiatric, legal — are referred out cleanly. The practitioner never positions coaching as a substitute for treatment.

4. Care for the client

The client's wellbeing is the centre of the work. The practitioner does not push interventions the client is not ready for, does not exploit transference, and does not extend the work beyond what the client actually needs.

5. Informed consent

Clients understand what each session involves, what to expect, and what the limits of the modality are before any work begins. Consent is ongoing — clients can stop or change direction at any point.

6. No dual relationships

The practitioner does not coach friends, family, or anyone with whom they have a financial or romantic entanglement that would compromise the work. Existing client relationships do not become romantic.

7. Continuing development

The practitioner maintains an ongoing personal practice, continues their own development, and seeks supervision when working with material that stretches their training. The work on themselves never finishes.

8. Honest results language

Client outcomes are described accurately and in context. The practitioner does not promise specific results, does not cherry-pick testimonials, and does not use case studies in ways the clients did not consent to.

9. Safety in the room

The practitioner has clear protocols for what to do when difficult material surfaces, when a client moves into distress, or when a session needs to be paused. Safety is structural, not improvised.

10. Accountability

The practitioner welcomes feedback, accepts professional supervision, and responds to formal complaints through the Quantum Key Institute and IPHM channels. Mistakes are owned and corrected.

Scope of practice, in plain terms

What a Quantum Key Institute practitioner is qualified for — and what they are not.

A practitioner who knows the edge of their scope is a safer practitioner than one who claims they can handle anything. The honest version, below.

In scope

  • Coaching and personal-development work with otherwise-well clients
  • Working with stuck patterns, identity-level material, and life transitions
  • Breathwork, meditation, hypnotherapy, and energy work within the certified training
  • Helping clients build new behaviours, habits, and frames
  • Supporting clients alongside their existing medical or therapeutic care
  • Group work, workshops, retreats, and one-to-one packages

Out of scope — refer out

  • Diagnosed mental illness requiring psychiatric care
  • Acute crisis or risk to self/others (refer to emergency services)
  • Active psychosis or severe dissociation
  • Medical conditions or symptoms (refer to medical professionals)
  • Eating disorders requiring specialist care
  • Active substance dependence requiring clinical detox
  • Legal matters (refer to qualified legal counsel)
If something has gone wrong

How to raise a concern about a Quantum Key Institute practitioner.

If you believe a certified Quantum Key Institute practitioner has breached the Code of Conduct, you can contact Quantum Key Institute directly.

Email support@quantumkeyinstitute.com with a written description of what occurred, the practitioner involved, and any supporting context. Quantum Key Institute will respond within five business days and follow up with the practitioner under the institute's formal review process.

All complaints are taken seriously. The institute is committed to maintaining the standard the Quantum Key Institute certification represents, and that commitment includes acting on credible concerns. Confidentiality is maintained throughout the process.

Related

Read more about the Quantum Key Institute standard.

Why our standard exists   Our accreditation   Find a practitioner